Wallapop

Wallapop is a Barcelona based scale-up driven by the purpose to empower people to embrace a more conscious and human way of consumption. We believe in a world where collaborative economy is mainstream. This is what drives us. Our mission is to enable a connected trade ecosystem, making 2nd-hand the norm through smart use of technology.

In the PROs Tribe I am responsible for the growth, management and strategy of the product design team. We have a strong environment nurturing and championing insight driven product design. I have been working on improving the value propositions for (pro)sellers, creating a UX Vision & Strategy for 2024 onwards, personalisation of and advertising within our platform, installing and improving ways of working (closely working DesignOps on introducing JIRA for design) and advocating UX (raising a user centric/design thinking mindset) across stakeholders.

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90 DAY PLAN: First 30 days evaluation

RESEARCH - CONTEXTUAL INQUIRY: FIRST BUY/SELL EXPERIENCE

OPERATIONS: ALIGNING DESIGN, DISCOVERY & VISBILITY IN JIRA

UX STRATEGY FOR PRO'S TRIBE

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